Shopify Review: Shopify Pros & Cons
Shopify (shopify.com) is a very popular which competes against other like
WooCommerce, BigCommerce, Ecwid, Big Cartel and Out of the Sandbox. Based on our in-depth Shopify review, when compared to its competitors, Shopify ranks as one of the top-performing brands in its category, with an overall ranking of #4 out of 388 total brands. Read the full Shopify.com review below for more details.
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Integrated marketing tools:
Does each offer customers with integrated marketing tools? What kind of marketing tools does each offer for my website?
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Free analytics:
Does each come with any website analytics or site statistics? What kind of analytics does each offer for free?
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Ease of use:
How easy is it to use each ? How easy is it to manage each ?
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Free SEO tools:
Does each provide any free SEO tools on their website building platform? Does each websites come with free search engine optimization tools or resources?
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Template quality:
What kind of mobile app templates does each offer? Does each offer high quality themes on their platform?
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SSL security:
Does each offer free SSL security? Will my each website be protected through SSL protocol?
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App integrations:
How would you rate each 's ability to integrate with other services? Does each have a variety of in-app integrations?
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Design flexibility:
How would you rate each 's customization options? How does each 's customization options compare to its competitors?
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Customer support:
How would you rate each 's customer care? How responsive is each 's customer support?
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Bandwidth limits:
Does each offer unmetered bandwidth? Does each charge one flat fee, regardless of the amount of bandwidth used?
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Hosting scalability:
How good is each 's support for large scale websites? Can each handle high-traffic websites?
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Price point:
How expensive is each ? How much does each cost vs. competitors?
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Free returns & exchanges:
Does each offer free returns? What's their exchange policy? Does each offer free returns & exchanges?
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International shipping:
Does each ship internationally? each international shipping?
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Curbside pickup:
Does each have curbside pickup? Does each have in-store pickup?
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Ship to store:
Does each does ship to store? Can I ship items to each to pick up in-store?
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PayPal:
Does each accept PayPal? each PayPal support?
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Debit & prepaid cards:
each debit card support? Does each take debit cards?
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Google Pay:
Does each accept Google Pay? Does each accept Google Pay?
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Apple Pay:
Does each accept Apple Pay? Does each accept Apple Pay?
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Amazon Pay:
Does each accept Amazon Pay? Does each take Amazon Pay?
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Shop Pay:
Does each accept Shop Pay? Does each take Shop Pay?
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Bitcoin:
Does each accept Bitcoin? Does each take Bitcoin for payment?
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Alipay:
Does each accept Alipay? Does each take Alipay?
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Official coupons page:
Does each have an official coupons page? Does each maintain its own coupon page?
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AARP discounts:
Does each offer discounts to AARP members? Does each have an AARP discount policy?
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Military discounts:
Does each offer a military discount? each military discount?
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Student discounts:
Does each have a student discount? Does each have a student discount?
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Price matching:
Does each price match? each price matching?
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Birthday discounts:
each birthday discount? Does each give birthday discounts?
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Senior discounts:
each senior discount? Does each have a senior discount policy?
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Teacher discounts:
Does each give discounts to teachers and educators? Does each give discounts to teachers and educators?
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Rewards programs:
Does each have a rewards program? each rewards program?
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Front-line worker discounts:
Does each offer discounts to front-line workers? Does each offer discounts to essential workers?
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Competitor coupons:
Does each accept competitors' coupons? Does each take competitor coupons?
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Coupon stacking:
Does each support coupon stacking? each coupon stacking?
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Sales events:
Does each ever have sales or promotional events? How often does each have sales events?
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Black Friday Ads Page:
Does each have a Black Friday Ads page? Does each have a Black Friday Ads page?
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Cyber Monday sales:
Does each have a Cyber Monday ad this year? Does each have a Cyber Monday ad this year?
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Gift cards:
Does each offer gift cards? Does each accept gift cards or e-gift cards?
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Loyalty programs:
each loyalty or rewards program? Does each offer a loyalty or rewards program?
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Live chat:
Does each offer live chat support? each 's live chat support?
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Order changes/cancellations:
Can I cancel or change my each order for free at any time? Am I able to adjust my each order once I've placed it?
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Order tracking:
How does I track my each order? each track order?
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White-glove delivery:
Does each offer white-glove delivery and assembly? Does each offer in-home delivery services?
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Contact information:
How does I contact each ? How to contact each ?
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Social media pages:
each social media pages? List of each 's social media pages?
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Affirm financing:
Does each accept Affirm financing? each Affirm financing support?
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Afterpay financing:
Does each accept Afterpay financing? Does each take Afterpay financing?
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Klarna financing:
Does each accept Klarna financing? Does each take Klarna for financing?
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Sezzle financing:
Does each accept Sezzle financing? Does each support Sezzle financing?
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QuadPay financing:
Does each accept QuadPay financing? Does each take QuadPay?
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Splitit financing:
Does each accept Splitit financing? each Splitit financing support?
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Bread financing:
Does each accept Bread financing? Does each offer Bread as a financing option?
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Layaway programs:
Does each offer layaway programs? What is each 's layaway policy?
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GreenSky:
Does each accept GreenSky financing? each GreenSky financing support?
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Snap Finance:
Does each accept Snap Finance? each Snap Finance support?
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Four financing:
Does each accept Four financing? Does each take Four financing?
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Website security & privacy:
Is each a secure website? Does they respect users' privacy? Does each have a valid privacy policy? Is their website secure?
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Influencer marketing:
Does each have an influencer marketing program? Does each use influencer marketing?
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Affiliate marketing:
each affiliate program? Does each offer an affiliate program?
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Environmentally conscious:
Is each an environmentally conscious brand? each eco-friendly?
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Diversity commitment:
Is each committed to racial equity? Has each taken concrete steps towards fighting racial injustice?
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Nurse discounts:
each nurse discounts? Does each have any discounts for nurses?
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Government worker discounts:
each government worker discount? Does each offer any discounts for government workers?
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Ethical practices:
Is each considered an ethical brand? Does each use ethical practices?
Shopify's strengths are:
- Good interface usability details
- Good theme options details
- Good app integration options details
- Good design customization details
- Good customer service details
- Good traffic scalability details
- Offers integrated marketing tools details
- Offers free analytics details
- Offers website security details
- Offers international shipping policies details
- Offers in-store pickup details
- Accepts PayPal support details
- Accepts Amazon Pay support details
- Offers price adjustment policies details
- Accepts competitor coupon policies details
- Offers Cyber Monday page details
- Offers contact information availability details
- Offers social media presence details
- Offers website security & privacy policies details
- Does affiliate marketing programs details
- Supports ethical practices details
View 16 more strengths
Knoji has 59 Shopify reviews and ratings as of January 20, 2021. Knoji editors and the Knoji shopper community have reviewed Shopify and compared it against 0 top brands, reviewing Shopify based on product and store features such as integrated marketing tools, free analytics and interface usability. Knoji reviews and ranks Shopify.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 59 Shopify reviews, Shopify earns an overall score of 4.5 out of 5.0 points. Shopify offers 5 total features such as integrated marketing tools, free analytics and SSL security. Shopify's's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.
Shopify Ratings: Discount, Payments & Shipping Policies
Read Shopify.com 5-star ratings and in-depth Shopify reviews. See how customers rate Shopify on store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies. Based on 59 reviews, Shopify.com has an overall brand score of 4.5 out of 5.
Shopify Discount Policies Review
1.0 stars
Shopify Shipping & Returns Policies Review
2.0 stars
We reviewed Shopify's shipping rates and shipping policies, as well as Shopify's returns policies. Shopify does offer some benefits for shipping, returns and exchanges on its website.
Shopify Payment Methods Review
3.0 stars
We reviewed Shopify's support for various payment options such as Apple Pay, debit cards, and Google Pay. Shopify accepts some payment methods beyond standard credit card payments. Specifically, Shopify accepts the following payment methods:
PayPal. Shopify did not accept the following payment options at the time of our last Shopify review:
debit & prepaid cards and
gift cards. Learn more at
Shopify's website.
Shopify Pricing Matching & Coupon Policies Review
5.0 stars
We reviewed Shopify's coupon acceptance policies as well as Shopify's support for price adjustments and price matching. Shopify offers great pricing and couponing features and benefits. Specifically, Shopify offers the following pricing and couponing benefits:
price matching and
competitor coupons. Shopify does not offer the following pricing and couponing features at the time of our last Shopify review:
coupon stacking. Check for any updates on
shopify.com.
Shopify FAQ
Pricing & Discount Policies
Does Shopify maintain its own coupon page?
No – Shopify does not offer official coupons page. We researched this on January 5, 2019, and at that time Shopify was offering official coupons support.
See 1 answer.
Does Shopify offer discounts to AARP members?
No – Shopify does not offer AARP discounts. We researched this on March 13, 2019, and at that time Shopify was offering AARP discount policies.
See 1 answer.
Does Shopify offer a military discount?
No – Shopify does not offer military discounts. We researched this on July 11, 2020, and at that time Shopify was offering veteran's discount policies.
See 1 answer.
Shopify student discount?
No – Shopify does not offer student discounts. We researched this on July 11, 2020, and at that time Shopify was offering student discount policies.
See 1 answer.
Shopify price matching?
Yes – Shopify does offer price matching. As of January 5, 2019, Shopify was offering price adjustment policies on their website.
See 1 review.
Does Shopify give birthday discounts?
No – Shopify does not offer birthday discounts. We researched this on January 3, 2019, and at that time Shopify was offering birthday discount policies.
See 1 answer.
Does Shopify have a senior discount policy?
No – Shopify does not offer senior discounts. We researched this on July 11, 2020, and at that time Shopify was offering senior discount policies.
See 1 answer.
Shopify teacher discount?
No – Shopify does not offer teacher discounts. We researched this on November 27, 2018, and at that time Shopify was offering teacher discount policies.
See 1 answer.
Does Shopify have a rewards program?
No – Shopify does not offer rewards programs. We researched this on January 11, 2021, and at that time Shopify was offering rewards program.
See 1 answer.
Does Shopify take competitor coupons?
Yes – Shopify does accept competitor coupons. As of January 5, 2019, Shopify was accepting competitor coupon policies on their website.
See 1 review.
Does Shopify support coupon stacking?
No – Shopify does not allow coupon stacking. We researched this on January 8, 2019, and at that time Shopify was allowing coupon stacking policies.
See 1 answer.
How often does Shopify have sales events?
No – Shopify does not offer sales events. We researched this on January 3, 2019, and at that time Shopify was offering sales and promotions.
See 1 answer.
Does Shopify have a Black Friday Ads page?
No – Shopify does not offer Black Friday Ads Page. We researched this on November 20, 2020, and at that time Shopify was offering Black Friday Ads Page.
See 1 answer.
Does Shopify have a Cyber Monday ad this year?
Yes – Shopify does offer Cyber Monday sales. As of November 25, 2020, Shopify was offering Cyber Monday page on their website.
See 1 review.
Shipping & Returns Policies
Does Shopify offer free returns & exchanges?
No – Shopify does not offer free returns & exchanges. We researched this on April 17, 2018, and at that time Shopify was offering free return policies.
See 0 answers.
Does Shopify ship internationally?
Yes – Shopify does offer international shipping. As of January 3, 2019, Shopify was offering international shipping policies on their website.
See 2 reviews.
Does Shopify have curbside pickup?
Yes – Shopify does offer curbside pickup. As of October 1, 2020, Shopify was offering in-store pickup on their website.
See 1 review.
Payment Options
Shopify PayPal support?
Yes – Shopify does accept PayPal. As of April 30, 2018, Shopify was accepting PayPal support on their website.
See 1 review.
Does Shopify take debit cards?
No – Shopify does not accept debit & prepaid cards. We researched this on June 20, 2018, and at that time Shopify was accepting debit & prepaid card support.
See 2 answers.
Shopify Google Pay?
No – Shopify does not accept Google Pay. We researched this on April 11, 2018, and at that time Shopify was accepting Google Pay support.
See 0 answers.
Does Shopify accept Apple Pay?
No – Shopify does not accept Apple Pay. We researched this on April 11, 2018, and at that time Shopify was accepting Apple Pay support.
See 0 answers.
Does Shopify accept Amazon Pay?
Yes – Shopify does accept Amazon Pay. As of February 9, 2019, Shopify was accepting Amazon Pay support on their website.
See 1 review.
Does Shopify accept Shop Pay?
No – Shopify does not accept Shop Pay. We researched this on December 7, 2020, and at that time Shopify was accepting Shop Pay support.
See 1 answer.
Does Shopify take Alipay?
No – Shopify does not accept Alipay. We researched this on December 6, 2020, and at that time Shopify was accepting Alipay support.
See 1 answer.
Financing Options
Shopify Affirm financing support?
No – Shopify does not accept Affirm financing. We researched this on July 13, 2018, and at that time Shopify was accepting Affirm financing support.
See 1 answer.
Does Shopify take Afterpay financing?
No – Shopify does not accept Afterpay financing. We researched this on January 3, 2019, and at that time Shopify was accepting Afterpay financing support.
See 1 answer.
Does Shopify accept Klarna financing?
No – Shopify does not accept Klarna financing. We researched this on January 3, 2019, and at that time Shopify was accepting Klarna financing support.
See 1 answer.
Does Shopify accept Sezzle financing?
No – Shopify does not accept Sezzle financing. We researched this on February 13, 2019, and at that time Shopify was accepting Sezzle financing support.
See 1 answer.
Does Shopify take QuadPay?
No – Shopify does not accept QuadPay financing. We researched this on February 14, 2019, and at that time Shopify was accepting QuadPay financing support.
See 1 answer.
Does Shopify accept Splitit financing?
No – Shopify does not accept Splitit financing. We researched this on October 21, 2020, and at that time Shopify was accepting Splitit financing support.
See 1 answer.
Does Shopify offer Bread as a financing option?
No – Shopify does not accept Bread financing. We researched this on December 29, 2018, and at that time Shopify was accepting Bread financing support.
See 1 answer.
Shopify GreenSky financing support?
No – Shopify does not accept GreenSky. We researched this on December 6, 2020, and at that time Shopify was accepting GreenSky financing support.
See 1 answer.
Does Shopify accept Snap Finance?
No – Shopify does not accept Snap Finance. We researched this on December 9, 2020, and at that time Shopify was accepting Snap Finance support.
See 1 answer.
Does Shopify accept Four financing?
No – Shopify does not accept Four financing. We researched this on January 14, 2021, and at that time Shopify was accepting Four financing support.
See 0 answers.
Customer Service Features
Does Shopify offer gift cards?
No – Shopify does not offer gift cards. We researched this on July 21, 2020, and at that time Shopify was offering gift card support.
See 1 answer.
Does Shopify offer a loyalty or rewards program?
No – Shopify does not offer loyalty programs. We researched this on July 24, 2020, and at that time Shopify was offering loyalty programs.
See 1 answer.
Shopify's live chat support?
No – Shopify does not offer live chat. We researched this on December 14, 2020, and at that time Shopify was offering live chat support.
See 1 answer.
Can I cancel or change my Shopify order for free at any time?
No – Shopify does not allow order changes/cancellations. We researched this on January 4, 2021, and at that time Shopify was allowing modification & cancellation policies.
See 1 answer.
Shopify track order?
No – Shopify does not offer order tracking. We researched this on January 11, 2021, and at that time Shopify was offering order tracking support.
See 0 answers.
How do I contact Shopify?
Yes – Shopify does offer contact information. As of July 9, 2018, Shopify was offering contact information availability on their website.
See 1 review.
Shopify social media pages?
Yes – Shopify does offer social media pages. As of May 22, 2019, Shopify was offering social media presence on their website.
See 1 review.
Website Features
Is Shopify a secure website? Do they respect users' privacy?
Yes – Shopify does offer website security & privacy. As of February 13, 2019, Shopify was offering website security & privacy policies on their website.
See 1 review.
Product & Service Features
Does Shopify offer supplemental marketing tools along with my website?
Yes – Shopify does offer integrated marketing tools. As of March 13, 2019, Shopify was offering integrated marketing tools on their website.
See 1 review.
Does Shopify come with any website analytics or site statistics?
Yes – Shopify does offer free analytics. As of March 14, 2019, Shopify was offering free analytics on their website.
See 1 review.
Do Shopify websites come with free search engine optimization tools or resources?
No – Shopify does not offer free SEO tools. We researched this on August 29, 2018, and at that time Shopify was offering SEO support.
See 1 answer.
Will my Shopify website be protected?
Yes – Shopify does offer SSL security. As of August 1, 2018, Shopify was offering website security on their website.
See 1 review.
How much does Shopify cost?
No – Shopify does not price point. We researched this on April 11, 2019, and at that time Shopify was ing price competitiveness.
See 1 answer.
Marketing Programs
Does Shopify offer an affiliate program?
Yes – Shopify does do affiliate marketing. As of May 22, 2019, Shopify was that do affiliate marketing programs on their website.
See 1 review.
Other Features
Is Shopify considered an ethical brand?
Yes – Shopify does support ethical practices. As of August 30, 2019, Shopify was supporting ethical practices on their website.
See 1 review.